Financial Assistance

The City of Dallas Rental Assistance Social Services Financial Assistance

• Provides emergency assistance to individuals and families who have experienced a temporary financial crisis. The appointment lines are open Monday through Friday, from 9:00 a.m. to 4:00 p.m.
  • Rental assistance to persons at-risk of homelessness and who are low-income (below 30% of the area median income).
  • Assistance with utility bills (electric, gas and water) up to once per year (with exceptions for “blitz” events determined by funder) in an amount not to exceed $300 available for customers of Reliant Energy, TXU and ATMOS Energy. Additionally, support is administered through the Dallas Water Shar
• Help Line Contacts and Appointments
  • Martin Luther King, Jr. Community Center Social Services - 214-670-8416
  • West Dallas Multipurpose Center Social Services - 214-670-6530
• Residents can call 211 or visit www.211texas.org and give their zip code for a list of local financial and in-kind resources available in their area.

• Temporary Assistance for Needy Families (TANF)
  To receive a TANF grant, a family must be below both resource and income limits that are set for the program. HHSC will look at a family’s income and then compare it with the amount the family pays for bills including basic needs such as utilities, rent, child care, outstanding debts, and other work-related expenses. All resources such as money in the bank, cash on hand, and type of vehicles you own are also considered. Families who are approved for the TANF program will receive cash payments for six months to help with bills and debt. Families who receive TANF benefits can also receive Medicaid benefits.

• One-Time TANF
  One-time TANF grant payment will provide a $1,000 payment in cash for families that are in a short term crisis. Phone 1-877-541-7905. The purpose of the one-time TANF payment is to help families with a short-term crisis such as:

  Loss of a job.
  Not being able to get to their jobsite because their vehicle is not working.
  Loss of financial support they were receiving for a child, such as loss of child support. The payment can help with paying living expenses (utilities, rent, and food).
  Not being able to find a job after graduating from a college, university, junior college or technical training school.
  Loss of an apartment or home.
  Medical or health care emergency.
  Grandparents caring for a loved one.

  ** Texans who believe they have encountered price gouging or disaster scams should call the Office of the Attorney General’s toll-free complaint line at (800) 621-0508 or  file a complaint online. For additional information on disaster scams, please visit our  disaster scams website.